We began with a discovery phase, working with stakeholders, to immerse ourselves in the business and create a project plan. I learned to understand the users, the system and the perception gaps. We identified the need for a unified brand system that could distinguish each organisation while presenting a cohesive face. The website had to simplify the levy processes and build user confidence through easy to understand information.
I designed a unified brand system with distinct identities for each organisation, brought together on a new platform under my suggested URL to improve understanding: advertisinglevy.co.uk. The site features simplified language, intuitive navigation and a custom levy calculator that instantly shows users what they owe.
In addition to the site, I created a suite of marketing tools, including presentations, business cards, letterheads and templates for the annual and finance reviews to ensure consistent, professional communication across all touchpoints.
The result is a sharper brand and
a digital experience that resolves the main pain points of the old site. The levy calculator is now a key tool, helping users feel confident and informed.